Privacy Policy
YsGames Co., Ltd. (“Company”, “we”, “us”, “our”)
Effective Date: December 25, 2024
Last Updated: December 25, 2024
Contact: ysgames.cs@gmail.com
Website: https://ysgames.imweb.me
Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and retain personal data when you use our mobile games, websites, and related services (collectively, the “Service”). By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.
1. Data Controller
The data controller responsible for your personal data is:
YsGames Co., Ltd.
13, Mabang-ro 6-gil, Seocho-gu, Seoul, Republic of Korea (Room 401, Beomjeong Bldg.)
Email: ysgames.cs@gmail.com
2. Categories of Personal Data We Collect
We may collect the following categories of personal data, depending on your use of the Service:
Account & Gameplay Data
Nickname, platform account identifiers (e.g., Apple/Google ID token as provided by the platform), game version, device model and OS, IP address, gameplay logs, session records, cookies, purchase history, premium service details, event/contest participation records.
Identity & Verification Data
Identity tokens or verification information received from authorized third-party age/identity verification services when required by law.
Contact Information
Email address, phone number, postal address (for customer support, prize delivery, or inquiries).
Tax & Compliance Data
Full legal name, government-issued identification numbers (only if required for prize, taxation, or regulatory purposes).
Support & Community Data
Information you voluntarily provide during customer support interactions, chat, community forums, or feedback.
Analytics & Advertising Identifiers
Advertising identifiers and device identifiers used for analytics and ad targeting (e.g., IDFA, AAID) and hashed identifiers where applicable.
Aggregate / Anonymized Data
De-identified or aggregated usage statistics used for research and product improvement.
We do not intentionally collect special categories of personal data (e.g., health, religion, biometric data) except where you voluntarily provide such information in support interactions or where required and specifically consented.
3. How We Collect Personal Data
We collect personal data through a variety of means, including:
Directly from you when you register, create an account, provide support requests, participate in events, or otherwise interact with the Service.
Automatically when you use the Service (logs, cookies, device and usage data).
From third parties (platform providers such as Apple/Google, payment processors, analytics and ad partners, age verification providers).
From publicly available sources or partners (only where permitted by law).
You may refuse to provide certain data, but that may prevent you from using some features of the Service.
4. Purposes of Processing & Legal Bases (for EU/UK users)
We process personal data for the following purposes. Where required by applicable law (e.g., GDPR), we set out the legal basis for the processing.
Service Provision & Contract Performance
Purposes: Account creation, authentication, gameplay functionality, multiplayer features, item delivery, in-game purchases, and billing.
Legal basis: Performance of a contract.
Fraud Prevention, Security & Compliance
Purposes: Preventing unauthorized access, detecting abuse, complying with legal obligations (e.g., tax, anti-fraud), enforcing Terms of Service.
Legal basis: Legitimate interests and legal obligations where applicable.
Customer Support & Account Management
Purposes: Responding to support requests, processing refunds, handling disputes.
Legal basis: Performance of a contract; legitimate interests.
Analytics, Product Improvement & Research
Purposes: Analyze usage, improve gameplay, test features, aggregate telemetry for product development.
Legal basis: Legitimate interests or consent where required.
Marketing & Promotions
Purposes: Sending promotional emails, offers, event invitations and personalized recommendations.
Legal basis: Consent for EU/UK users; legitimate interests or platform permissions in other jurisdictions.
Legal Compliance & Safety
Purposes: Responding to legal requests, court orders, protecting rights and safety of users.
Legal basis: Legal obligation or legitimate interests.
If we rely on legitimate interests, you may object to such processing as described in the “Your Rights” section.
5. Cookies & Tracking Technologies
Types of Cookies/Trackers
Strictly necessary: required to provide the Service (e.g., session cookies).
Performance/Analytics: collect usage metrics (e.g., Google Analytics, Firebase).
Functional: remember settings and preferences.
Advertising/Targeting: used for ad personalization and measuring ad performance.
Third-Party Trackers
We and our partners may use third-party analytics and advertising providers (examples include Google/Firebase, Unity Analytics, Google AdMob). Representative providers are noted in our internal records.
Your Choices
You can control cookies through your browser or device settings. Disabling certain cookies may limit functionality.
For targeted advertising, use your device or platform-level ad tracking controls (for example, the “Limit Ad Tracking” setting on iOS or the “Opt out of Ads Personalization” setting on Android).
A complete, up-to-date list of third-party processors and analytics/advertising partners is available upon request. To request the full list, contact us at ysgames.cs@gmail.com
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6. Sharing & Disclosure of Personal Data
We do not sell personal data. We may share personal data with:
Service providers and processors who perform services on our behalf (hosting, payment processing, analytics, customer support, marketing, age verification).
Platform providers (Apple, Google) when using platform services.
Law enforcement or government authorities when required by law or to protect rights, safety or property.
Business partners in connection with promotions, events, or prize fulfillment (with your consent where required).
Affiliates or in connection with corporate transactions (e.g., mergers or asset sales) — in such cases we will require the transferee to honor this Privacy Policy.
We engage processors under written agreements that require appropriate safeguards and confidentiality.
7. International Data Transfers
Your data may be transferred to, stored, and processed in jurisdictions outside your country of residence (including South Korea and other countries where our service providers operate). Where transfers occur from the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms. If you would like a copy of the safeguards used for your transfer, contact us at ysgames.cs@gmail.com
.
8. Data Retention
We retain personal data only as long as necessary for the purposes described and to meet legal, tax, or regulatory obligations. Typical retention periods:
Account data & basic profile: While your account is active and up to 12 months after account deletion unless required for legal claims.
Game logs, session records, telemetry: Up to 24 months (may be aggregated/anonymized earlier).
Purchase & payment records: Up to 5 years for tax and accounting compliance.
Customer support records: Up to 3 years.
Backups and logs (legal/security reasons): As required by law or for as long as needed for security investigations.
After the retention period, we securely delete or anonymize personal data. Specific retention periods may vary by jurisdiction and will be based on legal requirements and business needs.
9. Data Security
We implement reasonable technical and organizational measures to protect personal data, including:
Transport encryption (TLS) for data in transit.
Encryption, hashing or other protections for sensitive data in storage where applicable.
Firewalls, intrusion detection/prevention systems, and anti-malware controls.
Access controls and role-based access for staff.
Regular security assessments, penetration testing, and patch management.
Incident response processes and data breach notification procedures.
Despite these measures, no system is 100% secure. If we become aware of a data breach likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected data subjects in accordance with applicable law (for example, within 72 hours where required by GDPR).
10. Children’s Privacy
Our Service is not intended for children below the minimum age required by local law (e.g., 13 in the US, 16 in some EU countries, 14 in Korea). We do not knowingly collect personal data from children below the applicable age without parental consent.
If parental consent is required for a child to use the Service, we will obtain verifiable consent where necessary. Parents or guardians may contact us at ysgames.cs@gmail.com
to request access, correction, or deletion of their child’s personal data.
If we discover we have collected data from a child without required parental consent, we will promptly delete the data.
11. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of personal data (subject to legal exceptions).
Restriction: Request restriction of processing in certain circumstances.
Portability: Receive a machine-readable copy of certain data you provided.
Objection: Object to processing based on legitimate interests (including profiling).
Withdraw consent: Where we process by consent you can withdraw at any time.
Right to opt-out of sale: For California residents, a right to opt-out of “sale” of personal information where applicable.
How to exercise rights
To exercise these rights, contact us at ysgames.cs@gmail.com
with the subject line “Privacy Request” and specify the request type (e.g., access, deletion). To protect privacy and security, we may need to verify your identity (for example, by confirming your registered email address or recent purchase details). We will respond within applicable legal timeframes (typically within 30 days); if we need more time we will inform you and explain the reason for any extension.
If you are a resident of the EU/UK, you also have the right to file a complaint with your local supervisory authority.
12. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights regarding your personal information, including the right to request disclosure, deletion, and to opt-out of the sale of personal information. We do not sell personal information for money; however, certain data sharing with advertising networks may be considered a “sale” under California law. To exercise your California privacy rights, email ysgames.cs@gmail.com
with subject line “California Privacy Request”. We will not discriminate against you for exercising your rights.
13. Third-Party Services & Links
Our Service may include links to third-party websites, SDKs, and services (for analytics, ads, payments, or social features). Those third parties have their own privacy practices and are responsible for their own data handling. We recommend reviewing their privacy policies.
Representative third-party processors we commonly use include: Google/Firebase (analytics), Unity Analytics (analytics), Google AdMob (ads), [Hosting Provider e.g., AWS], and platform payment processors. A complete and current list of processors is maintained internally and is available upon request by emailing ysgames.cs@gmail.com
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14. Data Transfers & International Processing
Data may be transferred to countries without an adequacy decision. Where transfers occur from the EEA/UK, we use appropriate safeguards (e.g., Standard Contractual Clauses) or other lawful transfer mechanisms. Contact us at ysgames.cs@gmail.com
for more information or to request copies of applicable safeguards.
15. Data Breach Notification
In the event of a security breach affecting personal data, we will follow our incident response plan. Where legally required, we will notify affected individuals and relevant authorities without undue delay and in accordance with applicable law (for example, within 72 hours to supervisory authorities where required).
16. Changes to this Privacy Policy
We may modify this Privacy Policy from time to time. For material changes, we will provide notice via the Service or email prior to the changes taking effect. The “Effective Date” at the top indicates the latest revision.
17. Contact & Data Protection Officer
For questions about this Privacy Policy or to exercise your rights, contact:
Data Protection Officer (DPO): Yongseok Jang (CEO)
Email: ysgames.cs@gmail.com
Postal mail: YsGames Co., Ltd., 13, Mabang-ro 6-gil, Seocho-gu, Seoul, Republic of Korea (Room 401, Beomjeong Bldg.)
18. Miscellaneous
This Privacy Policy is incorporated into and forms part of our Terms of Service. Where there is any inconsistency between the policies, the Terms or privacy disclosures required by local mandatory law will prevail.